Terms & Conditions

Flowers Galaxy
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> Terms & Conditions

Terms & Conditions

1. Decorative Cakes, Flower arrangements shown here are indicative. We do our best to give better result than shown. It may be possible that actual arrangement varies due to availability of flowers and other reasons beyond our control.

2. If ordered flowers/cake/sweets are not available in the respective city or town, we shall deliver available best quality flowers/cake/sweets of equal value according to our substitution policy.


3. Orders received for same day after office hours i.e. after 7 pm IST will be delivered next day, such orders cannot be cancelled, no refund can be given.

4. No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery. 

 

6. The prices quoted at our website is for FREE delivery within city limits. Any delivery out of city limits and to villages etc. In case of Perishable Items may attract extra delivery charge between Rs 100 to Rs 300. We will send a link for you to pay this extra delivery charge, if required. However, we shall not hold or delay your order and assure delivery on required date.

 

7. We will attempt delivery of the items ONCE. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases :

  • Delivery not done due to wrong address.
  • Recipient not available.
  • Premises locked.
  • Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable and delivery is not done.
  • Recipient refused the products.
  • Delivered the product at the Gate/ Reception/ Neighbor.

 

8. The owners of the site retains the right to refuse any order unconditionally.




Reviews & theory
Aakash kadiyan Oct 24 2020
The cake i was ordered i wanted it should be same as per the mage and it was really same i love the product Thankyou so much,
vinni arora Oct 22 2020
Their services is so appreciable They don't let their customers Disappoint with products keep going guys do as you are doing thanks.
Kaamini gandhi Oct 20 2020
They are providing stunning services i ordered just 2 hours before and its delivered on time with good quality product Thanks guys.
aakriti desai Oct 21 2020
Must say their services are so great,, and they are providing quality products and good delivery services as well keep going Thanks
akriti Verma Oct 23 2020
cake which you sent Was perfect the taste was awesome of that cake thankyou so much.