Terms & Conditions

Flowers Galaxy
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> Terms & Conditions

Terms & Conditions

1. Decorative Cakes, Flower arrangements shown here are indicative. We do our best to give better result than shown. It may be possible that actual arrangement varies due to availability of flowers and other reasons beyond our control.

2. If ordered flowers/cake/sweets are not available in the respective city or town, we shall deliver available best quality flowers/cake/sweets of equal value according to our substitution policy.


3. Orders received for same day after office hours i.e. after 7 pm IST will be delivered next day, such orders cannot be cancelled, no refund can be given.

4. No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery. 

 

6. The prices quoted at our website is for FREE delivery within city limits. Any delivery out of city limits and to villages etc. In case of Perishable Items may attract extra delivery charge between Rs 100 to Rs 300. We will send a link for you to pay this extra delivery charge, if required. However, we shall not hold or delay your order and assure delivery on required date.

 

7. We will attempt delivery of the items ONCE. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases :

  • Delivery not done due to wrong address.
  • Recipient not available.
  • Premises locked.
  • Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable and delivery is not done.
  • Recipient refused the products.
  • Delivered the product at the Gate/ Reception/ Neighbor.

 

8. The owners of the site retains the right to refuse any order unconditionally.




Reviews & theory
Heena May 20 2019
"This time I am really satisfied with your services. Keep up the good work."
Tianna May 20 2019
"fantastic flower collection"
Ashima May 20 2019
"Amazing service...quality of products are excellent. Lot of love.. will definitely shop again...."
RAVISH May 20 2019
"Flowers Galaxy Team you are doing a great work. You connect people who are far away and spread smiles on millions of faces.Happy to be your customer. Keep up the great work. :)"
Saiyam May 20 2019
"Everything was good and as expected."