Terms & Conditions

Flowers Galaxy
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> Terms & Conditions

Terms & Conditions

1. Decorative Cakes, Flower arrangements shown here are indicative. We do our best to give better result than shown. It may be possible that actual arrangement varies due to availability of flowers and other reasons beyond our control.

2. If ordered flowers/cake/sweets are not available in the respective city or town, we shall deliver available best quality flowers/cake/sweets of equal value according to our substitution policy.


3. Orders received for same day after office hours i.e. after 7 pm IST will be delivered next day, such orders cannot be cancelled, no refund can be given.

4. No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery. 

 

6. The prices quoted at our website is for FREE delivery within city limits. Any delivery out of city limits and to villages etc. In case of Perishable Items may attract extra delivery charge between Rs 100 to Rs 300. We will send a link for you to pay this extra delivery charge, if required. However, we shall not hold or delay your order and assure delivery on required date.

 

7. We will attempt delivery of the items ONCE. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases :

  • Delivery not done due to wrong address.
  • Recipient not available.
  • Premises locked.
  • Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable and delivery is not done.
  • Recipient refused the products.
  • Delivered the product at the Gate/ Reception/ Neighbor.

 

8. The owners of the site retains the right to refuse any order unconditionally.




Reviews & theory
Siya Jul 17 2019
"Generally happy with quality"
Shefali Jul 18 2019
"Loved it"
Tanya Jun 27 2019
"Great Experience Always"
Nisha Jun 28 2019
"I have ordered a photo cake, it was awesome image clarity was amazing."
Jatin Jun 29 2019
"Good Work. Keep it up."
yashika Jul 01 2019
"Simply GREAT, keep up the gud work"
Mithashi Jul 02 2019
"Awesome quality n facility"
Teena Jul 03 2019
"Good and ontime delievery"
monika Jul 04 2019
"Excellent service."
Mahi Jul 05 2019
"The product was of good quality."
princi Jul 06 2019
"I am happy with the service that is the reason I am a regular customer . Thank you . Keep it up ."
Aisha Jul 08 2019
"I love it"
Mitali Jul 09 2019
"Amazing as always. Happy to be a longtime customer :-)"
Nisha Jul 10 2019
"I love it"
Mona Jul 12 2019
"Awesome. Great experience"
SAVITA Jul 13 2019
"Great service and quality"
Aarushi Jul 15 2019
"i just loved that my suprise was delivered on time since it was my mom's 50th birthday!!!"
Urvashi Jul 16 2019
"Thanks Flowers Galaxy for the timely delivery and update."
Upasana Jun 20 2019
"nice website for ordering gifts"
aastha Jun 21 2019
"Ahead of time delivery, never expected. That's to free delivery. Awesome"
payal Jun 22 2019
"I m really happy"
sahiba Jun 24 2019
"Nice cake nd gft also such a amazing nd thnku so much"
nitasha Jun 26 2019
"Happy to have ordered with Ferns and petals. I like the service."