Terms & Conditions

Flowers Galaxy
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> Terms & Conditions

Terms & Conditions

1. Decorative Cakes, Flower arrangements shown here are indicative. We do our best to give better result than shown. It may be possible that actual arrangement varies due to availability of flowers and other reasons beyond our control.

2. If ordered flowers/cake/sweets are not available in the respective city or town, we shall deliver available best quality flowers/cake/sweets of equal value according to our substitution policy.


3. Orders received for same day after office hours i.e. after 7 pm IST will be delivered next day, such orders cannot be cancelled, no refund can be given.

4. No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery. 

 

6. The prices quoted at our website is for FREE delivery within city limits. Any delivery out of city limits and to villages etc. In case of Perishable Items may attract extra delivery charge between Rs 100 to Rs 300. We will send a link for you to pay this extra delivery charge, if required. However, we shall not hold or delay your order and assure delivery on required date.

 

7. We will attempt delivery of the items ONCE. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases :

  • Delivery not done due to wrong address.
  • Recipient not available.
  • Premises locked.
  • Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable and delivery is not done.
  • Recipient refused the products.
  • Delivered the product at the Gate/ Reception/ Neighbor.

 

8. The owners of the site retains the right to refuse any order unconditionally.




Reviews & theory
Nisha Jun 19 2020
"Nice cake thank u"
Nisha Jun 20 2020
"Thankyou for everything"
Shivani Jun 21 2020
"Keep up the good work"
Shivi Jun 23 2020
"It is very nice for delivery on time"
Ambika Jun 25 2020
Thanks and really appreciate to deliver the product on time in this pandemic situation"
Sushant Jun 26 2020
"Recommended to all."
Manjusha Jun 27 2020
"Amazing Experience"
Smirti Jun 30 2020
"It was over all good."
Simmi Jul 01 2020
"Every thing was good. Thanks"
Himanshu Jul 03 2020
"Aewsome service"
Nikita Jul 04 2020
"Very nice... Keep doing the good work... U guys are the best..."
Nirbaya Jul 07 2020
"Delivery boy was very responsible person"
Dimple Jul 08 2020
"Happy customer"
Dimple Jun 13 2020
"Reliable as usual"
Namrita Jun 15 2020
"Nice product delivered on time"
Shivani Jun 16 2020
Thanks"
Nirbaya Jun 17 2020
"I m very satisfied & happy"
Happy Banga Jun 18 2020
"Very good service... Happy to order again and again"