Terms & Conditions
1. Decorative Cakes, Flower
arrangements shown here are indicative. We do our best to give better result
than shown. It may be possible that actual arrangement varies due to
availability of flowers and other reasons beyond our control.
2. If ordered flowers/cake/sweets are not available in the respective city or
town, we shall deliver available best quality flowers/cake/sweets of equal
value according to our substitution policy.
3. Orders received for same day after office hours i.e. after 7 pm IST will be
delivered next day, such orders cannot be cancelled, no refund can be given.
4. No claim of whatsoever nature under any circumstances will be tenable other
than the claim for 100% refund of payment made. All such claims if any, are to
be raised within 24 hours of delivery /non delivery.
6. The prices quoted at our website is for FREE
delivery within city limits. Any delivery out of city limits and to villages
etc. In case of Perishable Items may attract extra delivery charge between Rs
100 to Rs 300. We will send a link for you to pay this extra delivery charge,
if required. However, we shall not hold or delay your order and assure delivery
on required date.
7. We will attempt delivery
of the items ONCE. Incase the delivery is not executed during the attempt, the
customer shall still be charged for the order and no redelivery will be
possible. We will consider the order executed in the below cases :
- Delivery not done due to wrong address.
- Recipient not available.
- Premises locked.
- Wrong phone or Cell or Extension number/ not working/ no reply or
not connecting/ reachable and delivery is not done.
- Recipient refused the products.
- Delivered the product at the Gate/ Reception/ Neighbor.
8. The owners of the site retains
the right to refuse any order unconditionally.